Some games do nothing new in their design,
RL can be said to-NOT be one of those,
even though, it is like some spacial-goals sports-like games,
and in saying that, i could've given it even 9 out of 10, if the needed customization, settings, ease of use/play had no problems, match making etc had no problems, many of which it does not,
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However, there's 3 major things,
that affect fair play & experience/performance;
#1 There is poor prevention of DDoS like or small-scale interference with players' connections, leading to some players getting disconnections at OBVIOUS times - i myself, have had many daily-sessions, where i have no connection problems for hours, but then all of a sudden, during the daily-tournament, i get a total disconnection for no reason whatsoever, while my conenction continues to work for OTHER programs, and this gets described by staff as things like "a bug" , "latency" , etc, instead of ADMITTING there's a problem, and sometimes, when missing a player makes a huge difference COMPETITIVELY in a team, i get a disconnection, and the team i was with loses a player! Or sometimes it's someone else - servers are getting hacked, or DDoS like commands are being sent to people's-OWN ISPs, interfering with your ability to play fairly/competitively. Presumably bribery has been going on in hidden places, to facilitate this. No idea where the corrupted programs are / which ones are used. Maybe something different on the RL servers themselves, than would be on players' ISPs. *shrugs*
Quite obviously cheating happening un-checked,
described as 'unfortunate, or similar.
Often the ticket-responders ... outright deny the POSSIBILITY , so there's in effect staff COVERING IT UP, which is a disgrace to the series, and makes for an UN-level playing field, in terms of competition.
Their either incompetence in identifying SUSPICIOUS BEHAVIOR or a program or computer, or their deliberate choice/particiaption in propogating the company's LIES, about how clean / safe their game is, fails to address EITHER technical aspects correctly, OR, tries to re-name / re-define them, without evidence, perspective/expereince to-be-able-to, NOR process sufficicent to allow players to be able to send a reasonable amount of things like logs, session data, etc , to even ATTEMPT, to investigate.
I have literally NEVER had a suspicious disconnection investiagated. ZERO, out of ... pfff.... i've given up reporting them ... 50?
#2, In my 1st season, they could not accomplish one of the most basic business record-keeping, and customer-service needs of any business of any kind, seemingly because of stripped-base / deliberately underfunded customer-service centers or off-shore exploited general ones perhaps,..
... in expectation of a fast-bubble popping quickly, and so an anticipation of losing money in the long term, if they took care of players/customers?
*shrugs*
I made a decision not to spend a cent on the game after it, and it speaks volumes for good design outside of only the game-engine itself - sometimes you need to put some effort into a versatile website, alternative purchasing options, etc, just to make sure almost everyone if not everyone won't have a problem doing what anyone SHOULD be able, to do. Unlike normal, when customer service do all they can to help you to spend money, they were marginalized so much, that they literally did not help me to make a purchase, SPEND money, unlike so many trash micro-transaction games out there that do the exact opposite. If it had not been for something that would've affected my enjoyment of the game, i could've ignored it, but the neglect on the part of the owners/management, was deliberate enough that it came across as almost offensive, or at least patronizing of 'knowing' what the customer does or does-not need.
Like that, beyond inflexible,.. into,.. we'll-be-telling-you what you do or don't need, based on what we expect should or shouldn't happen in our designed processes. DENIAL of possibility, of what happened, despite a lot of effort on my part.
They even got me or i should say, TRIED to get me to pass-on detail from their CS to Epic's and back and forth, despite the fact that i pointed out that they should be having to talk to EACH OTHER,.. but instead they left the cut&paste, and attempted re-explanations, each time i got someone new,.. to me.
So yeah, maybe 2 out of 10 for customer service / account/website management?
#3 The replays don't actually record what your screen displays,.. which makes complaining and PROVING what happened to you in terms of opportunity with what-you're-looking-at more difficult than it needed to be (it records some kind of controls-signals-sent or similar log, and then GENERATES a simulation of what would've-been what you saw,.. not ACTUALLY what you saw - i've noticed this when trying to save something that happened in game and then it wasn't there in the replay, multiple times, i'm very sure)
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in addition to that, some bizzare crash bug or corrupted code,
exists in the Iran and/or Iraq flags,
every time i do nothing but SCROLL DOWN the page, it crashes!
Someone has created some kind of thought-justified 'punishment' for selecting either. Obviously there is not one for selecting an Israeli flag.
This 'accidental' 'discrepancy' , is a stain upon the brand and names of all of the executives/directors of the company, in not RE-selecting programmers to fix the problem, leaving the same ones there, at least neglecting it if not also also the same people who MADE it. I can't say which, but it's still there.
And most stupidly of all about this one, is this aberrant, total-system-crashing code, whatever it is,.. is NOT getting to who it's supposed to, even-if one thought it somehow some kind of returned-fire attack on those that ... what ... attack Israel?
Rrrrrright, keep your paranoid-politics / false-claims out of the game, please.
No idea who it's meant to be (who's MEANT to be being affected by it ), but it's causing crashes in people NOT-CONNECTED with any identity or interest in either country or side,.. whatsoever, at least in my case.
So ... what-the??? If someone wanting to make allies in that context, properly thought it through, they would not annoy people by doing that. I am MORE likely to give favor / befriend Iranians and Iraqies from this,.. not-LESS.
Not everyone responds to what would be 'power' ... in the same way.
Interestingly, i noticed the first time,
soon after buying the same,
that it happened at-first,
with the Iran & Israel team flags,..
... but then it CHANGED, to Iran & Iraq.
Yeah whatever, i was just trying to play the game.
Unnecessary, disrupting,
and unsafe, in terms of data-loss. A shame.
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